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Ascaso Steel DUO PLUS PID Espresso Machine - White

$2,415.00

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The Ascaso Steel DUO PLUS is a compact dual thermoblock espresso machine featuring PID temperature control, pre-infusion, and the ability to steam and brew simultaneously. Built in Barcelona, it’s designed for coffee enthusiasts seeking professional-grade espresso performance at home.

The Ascaso DUO PLUS Espresso Machine

Presenting the Ascaso DUO PLUS Espresso Machine: the ultimate compact dynamo meticulously designed for homes, offices, and those seeking exceptional coffee. Evolving from the much-loved Ascaso DUO, this upgraded marvel not only retains its predecessor's excellence but surpasses expectations with an array of advanced features and enhanced functionalities. Anticipated eagerly by passionate Ascaso aficionados and discerning baristas, this machine is a game-changer.

Notably, the Ascaso DUO PLUS boasts unparalleled advancements: independent temperature control for both the brew and steam thermoblock, pre-infusion capabilities, power-saving modes, and customizable single or double-shot programming. Elevating the espresso experience, its most acclaimed feature remains unmatched – the ability to simultaneously steam milk and pull shots, a standout advantage that sets it apart in the market.

Key Features and Upgrades:

  • Joystick Steam Wand Lever (Walnut-Made): Experience greater control and steam power for your frothing needs, adding finesse to your barista skills.
  • Competition Shower Screen: Ensures precise and even extractions, refining the quality of every espresso shot.
  • Wire Grid Drip Tray: Enhances cleanliness and maintenance, facilitating efficient water drainage for a spotless workspace. Removable.
  • Improved Stainless Steel Tamper: Elevates tamping precision, contributing to the perfect espresso extraction.
  • Two Steam Tips: Provides flexibility to cater to diverse frothing requirements; 1 & 3 holes.
  • Hot Water Tap: Crafted from stainless steel to ensure longevity, enabling precise regulation of water temperature for an array of beverages such as Americanos, tea, and cocoa, and conveniently pre-heating cups to perfection.
  • Food-Grade Silicone Filter Holder Gasket: Ensures a secure and hygienic seal between the portafilter and group head, maintaining cleanliness and preventing any unwanted flavors or residues from affecting your espresso.

Carried-Over Features for Exceptional Espresso:

  • Electronic Group Temperature Control: Digitally displayed PID temperature control adjustable in one-degree increments, guaranteeing precision in brewing.
  • Adjustable OPV (Over-Pressure Valve): Maintains optimal brewing pressure, ensuring consistently velvety and delightful espresso shots.
  • Volumetric Programmable Settings: Offers preinfusion, single shot, double shot, and auto-standby, ensuring consistently high-quality espresso with ease.
  • Active Cup Warmer: Helps preserve the temperature, flavors, and overall quality of the espresso.

Why Choose the DUO PLUS Over the Standard DUO

  • Enhanced PID stability for both group and steam circuits.
  • New walnut joystick steam lever for precise milk control.
  • Competition shower screen for improved extraction.
  • Stainless steel tamper and drip tray upgrades.

Ideal Users and Applications

  • Home baristas seeking café-quality espresso.
  • Small offices needing dual-use functionality.
  • Professionals who require compact, consistent equipment at home.

Warranty and Build Quality

  • 12-Month Warranty: Covers defects due to faulty workmanship and materials for twelve months from the purchase date for domestic use.
  • 5-Year Warranty for Thermoblock Boilers and Groups: Assures reliability and functionality for five years from the purchase date for domestic use.
  • Steel DUO PID Body: Crafted in powder-coated carbon steel and polished stainless steel, combining durability with aesthetic appeal.
  • 58mm Professional Portafilters: Featuring a real walnut wood handle, designed ergonomically to complement any space.
  • Aluminum & Stainless Steel Thermoblock Group: Guarantees continuous, unlimited steam with minimal energy consumption and enhanced stability.
  • Limescale Prevention: Stainless steel thermoblock prevents limescale buildup, ensuring longevity and consistent performance.
  • Freshwater System: Ensures top-notch quality in every espresso shot by drawing fresh water each time.
  • Food-Safe Construction: AISI 316 stainless steel water circuit ensures water purity without any metal migration.

    Professional Baskets and Compliments

    • 5 professional baskets; 7g,14g,18g, 21g, and 1 blind.
    • 1 stainless steel tamper.
    • 2 portafilters with walnut handles; double & bottomless.
    • 2 steam tips; single & 3 holes.
    • 1 coffee scoop.

    Discover the pinnacle of innovation, where brewing excellence meets unparalleled convenience – the Ascaso DUO PLUS Espresso Machine redefines the art of coffee-making, catering to the needs of passionate coffee enthusiasts and professionals with its groundbreaking features and superior performance.

    Frequently Asked Questions

    Can the DUO PLUS brew and steam at the same time?

    Yes. The dual thermoblock system enables simultaneous brewing and steaming, improving workflow efficiency.

    Can the DUO PLUS brew and steam at the same time?

    Yes. The dual thermoblock system enables simultaneous brewing and steaming, improving workflow efficiency.

    Is this model suitable for home use?

    Yes. Its size and functionality make it ideal for serious home baristas.

    What’s the main difference from the Ascaso DUO?

    The PLUS adds PID precision control, an upgraded steam wand, and enhanced durability components.

    About Ascaso

    Based in Barcelona, Spain, Ascaso has been handcrafting precision espresso machines for over 60 years. Their focus on quality materials and innovative thermoblock design ensures reliability, performance, and aesthetic appeal for both home and professional use.

    Split

     

    Manufacturer

    Ascaso

    Width

    10.5 inches

    Depth

    12.5 inches/ 17 inches with the portafilter

    Height

    15 inches, 16 3/16 inches w/ Steam Lever

    Watts

    2100W

    Volts

    120V

    Plug Type NEMA 5-20, Requires a 20 amp circuit - adaptor included
    Cord Length 50"

    Programmability

    PID, Pre-infusion, Shot Time

    Case Material

    Aluminum

    Boiler Material

    Stainless Steel-lined Aluminum

    Cup Clearance

    3 inches

    Reservoir Size

    67 ounces

    Solenoid Valve

    Yes

    Cup Warmer

    Yes

    Portafilter Size

    58mm

    Available Portafilters

    Bottomless, E.S.E Pods, Pressurized and Non-Pressurized

    Warm-Up: Brew Time

    3:30

    Boiler Design

    Thermoblock Dual Boiler

    Pod Friendly

    Yes - without adaptation

    Water Sources

    Reservoir/Internal Tank

    Auto Shut Off

    Yes

    Auto On

    No

    Pre-Infusion

    Yes

    Material

    Aluminum

    Water Reservoir Material Polycarbonate NSF and FDA approved for food purpose
    Flexible Tube Material Silicone
    Flowmeter Body Material PBT (Arnite) 35%GF NSF compliant
    Intended for Home Use Only
    This machine is designed for residential use and is not approved for commercial or café settings. Commercial use may void the warranty and create unsafe operating conditions.
    Split

    Brochure

    User Manual

    Warranty

    Terms & Conditions

    Return Policy

    Reseller Guidelines

    Technical Resources

    User Resources





    Description

    The Ascaso Steel DUO PLUS is a compact dual thermoblock espresso machine featuring PID temperature control, pre-infusion, and the ability to steam and brew simultaneously. Built in Barcelona, it’s designed for coffee enthusiasts seeking professional-grade espresso performance at home.

    The Ascaso DUO PLUS Espresso Machine

    Presenting the Ascaso DUO PLUS Espresso Machine: the ultimate compact dynamo meticulously designed for homes, offices, and those seeking exceptional coffee. Evolving from the much-loved Ascaso DUO, this upgraded marvel not only retains its predecessor's excellence but surpasses expectations with an array of advanced features and enhanced functionalities. Anticipated eagerly by passionate Ascaso aficionados and discerning baristas, this machine is a game-changer.

    Notably, the Ascaso DUO PLUS boasts unparalleled advancements: independent temperature control for both the brew and steam thermoblock, pre-infusion capabilities, power-saving modes, and customizable single or double-shot programming. Elevating the espresso experience, its most acclaimed feature remains unmatched – the ability to simultaneously steam milk and pull shots, a standout advantage that sets it apart in the market.

    Key Features and Upgrades:

    • Joystick Steam Wand Lever (Walnut-Made): Experience greater control and steam power for your frothing needs, adding finesse to your barista skills.
    • Competition Shower Screen: Ensures precise and even extractions, refining the quality of every espresso shot.
    • Wire Grid Drip Tray: Enhances cleanliness and maintenance, facilitating efficient water drainage for a spotless workspace. Removable.
    • Improved Stainless Steel Tamper: Elevates tamping precision, contributing to the perfect espresso extraction.
    • Two Steam Tips: Provides flexibility to cater to diverse frothing requirements; 1 & 3 holes.
    • Hot Water Tap: Crafted from stainless steel to ensure longevity, enabling precise regulation of water temperature for an array of beverages such as Americanos, tea, and cocoa, and conveniently pre-heating cups to perfection.
    • Food-Grade Silicone Filter Holder Gasket: Ensures a secure and hygienic seal between the portafilter and group head, maintaining cleanliness and preventing any unwanted flavors or residues from affecting your espresso.

    Carried-Over Features for Exceptional Espresso:

    • Electronic Group Temperature Control: Digitally displayed PID temperature control adjustable in one-degree increments, guaranteeing precision in brewing.
    • Adjustable OPV (Over-Pressure Valve): Maintains optimal brewing pressure, ensuring consistently velvety and delightful espresso shots.
    • Volumetric Programmable Settings: Offers preinfusion, single shot, double shot, and auto-standby, ensuring consistently high-quality espresso with ease.
    • Active Cup Warmer: Helps preserve the temperature, flavors, and overall quality of the espresso.

    Why Choose the DUO PLUS Over the Standard DUO

    • Enhanced PID stability for both group and steam circuits.
    • New walnut joystick steam lever for precise milk control.
    • Competition shower screen for improved extraction.
    • Stainless steel tamper and drip tray upgrades.

    Ideal Users and Applications

    • Home baristas seeking café-quality espresso.
    • Small offices needing dual-use functionality.
    • Professionals who require compact, consistent equipment at home.

    Warranty and Build Quality

    • 12-Month Warranty: Covers defects due to faulty workmanship and materials for twelve months from the purchase date for domestic use.
    • 5-Year Warranty for Thermoblock Boilers and Groups: Assures reliability and functionality for five years from the purchase date for domestic use.
    • Steel DUO PID Body: Crafted in powder-coated carbon steel and polished stainless steel, combining durability with aesthetic appeal.
    • 58mm Professional Portafilters: Featuring a real walnut wood handle, designed ergonomically to complement any space.
    • Aluminum & Stainless Steel Thermoblock Group: Guarantees continuous, unlimited steam with minimal energy consumption and enhanced stability.
    • Limescale Prevention: Stainless steel thermoblock prevents limescale buildup, ensuring longevity and consistent performance.
    • Freshwater System: Ensures top-notch quality in every espresso shot by drawing fresh water each time.
    • Food-Safe Construction: AISI 316 stainless steel water circuit ensures water purity without any metal migration.

      Professional Baskets and Compliments

      • 5 professional baskets; 7g,14g,18g, 21g, and 1 blind.
      • 1 stainless steel tamper.
      • 2 portafilters with walnut handles; double & bottomless.
      • 2 steam tips; single & 3 holes.
      • 1 coffee scoop.

      Discover the pinnacle of innovation, where brewing excellence meets unparalleled convenience – the Ascaso DUO PLUS Espresso Machine redefines the art of coffee-making, catering to the needs of passionate coffee enthusiasts and professionals with its groundbreaking features and superior performance.

      Frequently Asked Questions

      Can the DUO PLUS brew and steam at the same time?

      Yes. The dual thermoblock system enables simultaneous brewing and steaming, improving workflow efficiency.

      Can the DUO PLUS brew and steam at the same time?

      Yes. The dual thermoblock system enables simultaneous brewing and steaming, improving workflow efficiency.

      Is this model suitable for home use?

      Yes. Its size and functionality make it ideal for serious home baristas.

      What’s the main difference from the Ascaso DUO?

      The PLUS adds PID precision control, an upgraded steam wand, and enhanced durability components.

      About Ascaso

      Based in Barcelona, Spain, Ascaso has been handcrafting precision espresso machines for over 60 years. Their focus on quality materials and innovative thermoblock design ensures reliability, performance, and aesthetic appeal for both home and professional use.

      Split

       

      Manufacturer

      Ascaso

      Width

      10.5 inches

      Depth

      12.5 inches/ 17 inches with the portafilter

      Height

      15 inches, 16 3/16 inches w/ Steam Lever

      Watts

      2100W

      Volts

      120V

      Plug Type NEMA 5-20, Requires a 20 amp circuit - adaptor included
      Cord Length 50"

      Programmability

      PID, Pre-infusion, Shot Time

      Case Material

      Aluminum

      Boiler Material

      Stainless Steel-lined Aluminum

      Cup Clearance

      3 inches

      Reservoir Size

      67 ounces

      Solenoid Valve

      Yes

      Cup Warmer

      Yes

      Portafilter Size

      58mm

      Available Portafilters

      Bottomless, E.S.E Pods, Pressurized and Non-Pressurized

      Warm-Up: Brew Time

      3:30

      Boiler Design

      Thermoblock Dual Boiler

      Pod Friendly

      Yes - without adaptation

      Water Sources

      Reservoir/Internal Tank

      Auto Shut Off

      Yes

      Auto On

      No

      Pre-Infusion

      Yes

      Material

      Aluminum

      Water Reservoir Material Polycarbonate NSF and FDA approved for food purpose
      Flexible Tube Material Silicone
      Flowmeter Body Material PBT (Arnite) 35%GF NSF compliant
      Intended for Home Use Only
      This machine is designed for residential use and is not approved for commercial or café settings. Commercial use may void the warranty and create unsafe operating conditions.
      Split

      Brochure

      User Manual

      Warranty

      Terms & Conditions

      Return Policy

      Reseller Guidelines

      Technical Resources

      User Resources





      Why Buy From Us

      We get it. You've got a lot of choice when it comes to online retailers. Here's why we think you should shop with us at [insert business name].

      But first, you should definitely hear from our customers here.

      • Free Shipping USA wide. No extra charges. Ever.

      • Price Match Guarantee. Best prices online guaranteed.

      • 30 Day Easy Returns. No happy with your product, we'll take it back no questions asked.

      • Great Service. We pride ourselves on the best service, anywhere.

      • Your Satisfaction Guaranteed. We handpick our products for quality, we know you'll love them. But is there is ever something wrong, we'll fix it.

      Shipping

      Shipping is FREE on all orders to customers within United States.

      We don't want to mess around with fine print and extra charges, we like things to be simple and easy. 

      Want to know about our Returns Policy? Read more here.

      Order Confirmation:

      As soon as you place your order you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  

      As soon as we receive your order we automatically check to confirm that your order is in stock and available for immediate shipment.  If your item is on back-order or unavailable we will void the pre-authorization and reach out to you via e-mail to see if alternate arrangements can be made.  

      If your item(s) are available for immediate shipment (within 5 business days) we will process the charges and get to work preparing your order for shipment.

      Order Shipment:

      If your order is in stock and we process the charges to your credit card it will ship within three business days from the date of your order.  

      We will send you shipping confirmation within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  

      If you do not receive shipping confirmation from us within four business days of your order feel free to follow up with us at [email address].

      International Orders:

      Please be aware that our products are made specifically for the [country of sale] market. This means that they require a [choose 110V or 240V] electrical system to function correctly. 

      Our products have generally not been certified for use with other countries electrical safety standards but all of our products are certified to [country of sale] standards.

      We will happily ship our fantastic products to international customers. Due to the extremely wide variety of product dimensions we will provide an up to date shipping price quote for you on request.

      If you are happy with our shipping quote we will prepare an order and payment though our ultra secure online payment gateway.

      Damages:

      Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery or do not agree to accept the delivery.

      If you do accept delivery you are required to immediately take photos using your smart phone or camera of the damaged packaging or products inside the packaging. 

      If your item(s) do arrived damaged please send photos to sales@boilerandbloom.com, then visit our Returns page and place your return claim online.

      Description

      The Ascaso Steel DUO PLUS is a compact dual thermoblock espresso machine featuring PID temperature control, pre-infusion, and the ability to steam and brew simultaneously. Built in Barcelona, it’s designed for coffee enthusiasts seeking professional-grade espresso performance at home.

      The Ascaso DUO PLUS Espresso Machine

      Presenting the Ascaso DUO PLUS Espresso Machine: the ultimate compact dynamo meticulously designed for homes, offices, and those seeking exceptional coffee. Evolving from the much-loved Ascaso DUO, this upgraded marvel not only retains its predecessor's excellence but surpasses expectations with an array of advanced features and enhanced functionalities. Anticipated eagerly by passionate Ascaso aficionados and discerning baristas, this machine is a game-changer.

      Notably, the Ascaso DUO PLUS boasts unparalleled advancements: independent temperature control for both the brew and steam thermoblock, pre-infusion capabilities, power-saving modes, and customizable single or double-shot programming. Elevating the espresso experience, its most acclaimed feature remains unmatched – the ability to simultaneously steam milk and pull shots, a standout advantage that sets it apart in the market.

      Key Features and Upgrades:

      • Joystick Steam Wand Lever (Walnut-Made): Experience greater control and steam power for your frothing needs, adding finesse to your barista skills.
      • Competition Shower Screen: Ensures precise and even extractions, refining the quality of every espresso shot.
      • Wire Grid Drip Tray: Enhances cleanliness and maintenance, facilitating efficient water drainage for a spotless workspace. Removable.
      • Improved Stainless Steel Tamper: Elevates tamping precision, contributing to the perfect espresso extraction.
      • Two Steam Tips: Provides flexibility to cater to diverse frothing requirements; 1 & 3 holes.
      • Hot Water Tap: Crafted from stainless steel to ensure longevity, enabling precise regulation of water temperature for an array of beverages such as Americanos, tea, and cocoa, and conveniently pre-heating cups to perfection.
      • Food-Grade Silicone Filter Holder Gasket: Ensures a secure and hygienic seal between the portafilter and group head, maintaining cleanliness and preventing any unwanted flavors or residues from affecting your espresso.

      Carried-Over Features for Exceptional Espresso:

      • Electronic Group Temperature Control: Digitally displayed PID temperature control adjustable in one-degree increments, guaranteeing precision in brewing.
      • Adjustable OPV (Over-Pressure Valve): Maintains optimal brewing pressure, ensuring consistently velvety and delightful espresso shots.
      • Volumetric Programmable Settings: Offers preinfusion, single shot, double shot, and auto-standby, ensuring consistently high-quality espresso with ease.
      • Active Cup Warmer: Helps preserve the temperature, flavors, and overall quality of the espresso.

      Why Choose the DUO PLUS Over the Standard DUO

      • Enhanced PID stability for both group and steam circuits.
      • New walnut joystick steam lever for precise milk control.
      • Competition shower screen for improved extraction.
      • Stainless steel tamper and drip tray upgrades.

      Ideal Users and Applications

      • Home baristas seeking café-quality espresso.
      • Small offices needing dual-use functionality.
      • Professionals who require compact, consistent equipment at home.

      Warranty and Build Quality

      • 12-Month Warranty: Covers defects due to faulty workmanship and materials for twelve months from the purchase date for domestic use.
      • 5-Year Warranty for Thermoblock Boilers and Groups: Assures reliability and functionality for five years from the purchase date for domestic use.
      • Steel DUO PID Body: Crafted in powder-coated carbon steel and polished stainless steel, combining durability with aesthetic appeal.
      • 58mm Professional Portafilters: Featuring a real walnut wood handle, designed ergonomically to complement any space.
      • Aluminum & Stainless Steel Thermoblock Group: Guarantees continuous, unlimited steam with minimal energy consumption and enhanced stability.
      • Limescale Prevention: Stainless steel thermoblock prevents limescale buildup, ensuring longevity and consistent performance.
      • Freshwater System: Ensures top-notch quality in every espresso shot by drawing fresh water each time.
      • Food-Safe Construction: AISI 316 stainless steel water circuit ensures water purity without any metal migration.

        Professional Baskets and Compliments

        • 5 professional baskets; 7g,14g,18g, 21g, and 1 blind.
        • 1 stainless steel tamper.
        • 2 portafilters with walnut handles; double & bottomless.
        • 2 steam tips; single & 3 holes.
        • 1 coffee scoop.

        Discover the pinnacle of innovation, where brewing excellence meets unparalleled convenience – the Ascaso DUO PLUS Espresso Machine redefines the art of coffee-making, catering to the needs of passionate coffee enthusiasts and professionals with its groundbreaking features and superior performance.

        Frequently Asked Questions

        Can the DUO PLUS brew and steam at the same time?

        Yes. The dual thermoblock system enables simultaneous brewing and steaming, improving workflow efficiency.

        Can the DUO PLUS brew and steam at the same time?

        Yes. The dual thermoblock system enables simultaneous brewing and steaming, improving workflow efficiency.

        Is this model suitable for home use?

        Yes. Its size and functionality make it ideal for serious home baristas.

        What’s the main difference from the Ascaso DUO?

        The PLUS adds PID precision control, an upgraded steam wand, and enhanced durability components.

        About Ascaso

        Based in Barcelona, Spain, Ascaso has been handcrafting precision espresso machines for over 60 years. Their focus on quality materials and innovative thermoblock design ensures reliability, performance, and aesthetic appeal for both home and professional use.

        Split

         

        Manufacturer

        Ascaso

        Width

        10.5 inches

        Depth

        12.5 inches/ 17 inches with the portafilter

        Height

        15 inches, 16 3/16 inches w/ Steam Lever

        Watts

        2100W

        Volts

        120V

        Plug Type NEMA 5-20, Requires a 20 amp circuit - adaptor included
        Cord Length 50"

        Programmability

        PID, Pre-infusion, Shot Time

        Case Material

        Aluminum

        Boiler Material

        Stainless Steel-lined Aluminum

        Cup Clearance

        3 inches

        Reservoir Size

        67 ounces

        Solenoid Valve

        Yes

        Cup Warmer

        Yes

        Portafilter Size

        58mm

        Available Portafilters

        Bottomless, E.S.E Pods, Pressurized and Non-Pressurized

        Warm-Up: Brew Time

        3:30

        Boiler Design

        Thermoblock Dual Boiler

        Pod Friendly

        Yes - without adaptation

        Water Sources

        Reservoir/Internal Tank

        Auto Shut Off

        Yes

        Auto On

        No

        Pre-Infusion

        Yes

        Material

        Aluminum

        Water Reservoir Material Polycarbonate NSF and FDA approved for food purpose
        Flexible Tube Material Silicone
        Flowmeter Body Material PBT (Arnite) 35%GF NSF compliant
        Intended for Home Use Only
        This machine is designed for residential use and is not approved for commercial or café settings. Commercial use may void the warranty and create unsafe operating conditions.
        Split

        Brochure

        User Manual

        Warranty

        Terms & Conditions

        Return Policy

        Reseller Guidelines

        Technical Resources

        User Resources





        Why Buy From Us

        We get it. You've got a lot of choice when it comes to online retailers. Here's why we think you should shop with us at [insert business name].

        But first, you should definitely hear from our customers here.

        • Free Shipping USA wide. No extra charges. Ever.

        • Price Match Guarantee. Best prices online guaranteed.

        • 30 Day Easy Returns. No happy with your product, we'll take it back no questions asked.

        • Great Service. We pride ourselves on the best service, anywhere.

        • Your Satisfaction Guaranteed. We handpick our products for quality, we know you'll love them. But is there is ever something wrong, we'll fix it.

        Shipping

        Shipping is FREE on all orders to customers within United States.

        We don't want to mess around with fine print and extra charges, we like things to be simple and easy. 

        Want to know about our Returns Policy? Read more here.

        Order Confirmation:

        As soon as you place your order you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  

        As soon as we receive your order we automatically check to confirm that your order is in stock and available for immediate shipment.  If your item is on back-order or unavailable we will void the pre-authorization and reach out to you via e-mail to see if alternate arrangements can be made.  

        If your item(s) are available for immediate shipment (within 5 business days) we will process the charges and get to work preparing your order for shipment.

        Order Shipment:

        If your order is in stock and we process the charges to your credit card it will ship within three business days from the date of your order.  

        We will send you shipping confirmation within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  

        If you do not receive shipping confirmation from us within four business days of your order feel free to follow up with us at [email address].

        International Orders:

        Please be aware that our products are made specifically for the [country of sale] market. This means that they require a [choose 110V or 240V] electrical system to function correctly. 

        Our products have generally not been certified for use with other countries electrical safety standards but all of our products are certified to [country of sale] standards.

        We will happily ship our fantastic products to international customers. Due to the extremely wide variety of product dimensions we will provide an up to date shipping price quote for you on request.

        If you are happy with our shipping quote we will prepare an order and payment though our ultra secure online payment gateway.

        Damages:

        Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery or do not agree to accept the delivery.

        If you do accept delivery you are required to immediately take photos using your smart phone or camera of the damaged packaging or products inside the packaging. 

        If your item(s) do arrived damaged please send photos to sales@boilerandbloom.com, then visit our Returns page and place your return claim online.